Monday, August 11, 2008:
Today started off well, as Manda and I woke up, had waffles for breakfast again, went to Walmart to drop off our whitewater rafting film, and then found a good laundromat to wash all of our stuff from the trip. We entertained ourselves with Phase 10, and our clothes were finished before we knew it. Then it was off to lunch at a little place called The Garage. Not as good as Ted's Montana Grill, but we got to sit outside and the weather was perfect. A nice beginning to the day.
Earlier, we realized we had forgot to grab the sleeping bags to wash, so we went over to the car dealer and picked them up. Back to the laundromat and to more Phase 10. As we were finishing up the sleeping bags, we received a devastating phone call from the car dealer (Montana Import Group, so you know to avoid it if you ever wind up in Bozeman, unlikely I know): one of the parts was backordered, and it would MAYBE arrive by the end of the week. For some reason, the idiot, who consistently called me little lady and young lady, had no idea where the parts were. He also said that he couldn't tell they were backordered when he first ordered them. I call bullshit: I think he probably forgot to order them on Saturday, and then realized late on Monday that he better order them ASAP. That's when he discovered they were backordered, but since the jackass had made us stay in Bozeman all weekend, he figured he better make up a lie. My version of the story is backed up by Hyundai corporate, which says he should have known they were backordered as soon as he ordered them. Jackass. Seriously, avoid that place like the plague. Total incompetence. When I get settled, I'm honestly going to look into legal options, as the fuckers still made us pay for the overnight shipping costs for the parts we never received! What a joke!
So, at this point, we are pretty much screwed. I cannot stay any longer, as I need to get back and get ready for Alaska. Manda could stay behind and wait, but who knows when the parts really would arrive. The end of this week? The end of next week? God only knows. It doesn't help that Bozeman and basically all of Montana is a blackhole of nothingness. Insanity. We could only shell out so much money for a hotel, so we started to come up with new ideas.
Eventually, we settled on shipping the car home and finding a rental to drive home. Poor Beth was roped into helping us AGAIN, and she found a place that would eventually pick up the car and deliver it to a Hyundai dealer in the Twin Cities. That is not a cheap option, but we had no other choice at that point. I felt a little better once we figured out that solution...until I returned to the hotel and discovered that renting a car (at least one that would fit our stuff) would cost well over a thousand dollars. I completely lost it at that point. Shipping the car home cost about that much too, and I simply could not afford that much for a rental car, on top of the hotel as well, and the car we had to rent over the weekend. I was basically sitting at the computer sobbing, and Manda was on the phone trying to figure out other options. At one point, her husband was going to drive 12 hours one way to get us, and Beth volunteered to do the same thing. I also looked into flights, but they were quite expensive too.
Finally, we had some luck. Manda had called her insurance to make sure they would cover rental cars, and they said, yep, no problem, AND we have discounts at Hertz. So Manda pulled up Hertz.com and found us a Ford Explorer for WAY less (still not cheap, but less than $1200!). This time, I about cried for joy, and she booked the car. We finally had everything figured out, and we were going home the next day. Thank God - I was so ready to get the hell out of nowhere. Relaxing is great, but wow, holy desolate.
I also felt a bit worried that the universe was maybe trying to tell us something - maybe I'm not supposed to go to AK, maybe we were going to crash on the way home, etc. I'm not sure, but I do know that I'm still going to AK. If it's my time to go, I guess it's my time.
In bad news, poor Beth now has to wait for a semi to make it's way to Bozeman to pick up her car and return it to the Twin Cities. The company said it normally takes 3-5 days for pick up, but lord knows what will happen since the car is in Bozeman. Also, Hyundai won't order the parts for her car until they see it (even they noted the incompetence of Montana Import Group, saying that they kept receiving conflicting information about what parts were broken - morons). So, if the parts are still on backorder, God knows when B's car will be fixed. Good thing she can use mine while I'm in AK. Oh, to top it off, the idiots at Montana Import Group (I'm using the full name a lot so this will maybe show up when people google it) took out the two parts that are supposedly broken, so the car is missing those parts regardless...I do wish Hyundai would just order them for her, but we've tried to convince them and they seem firm in their position. Understandable given the idiocy at Montana Import Group and the high price of the parts, but still a bummer nonetheless. The car is completely inoperable right now - can't even start. Sad.
Hopefully, B's car will make it here quickly and the Hyundai dealer here can fix it rapidly. I think the universe owes that to me, B, and Manda, but we'll see. The universe doesn't seem to like me much right now, but maybe it will come through for those two. Fingers crossed!
PS: Kam, I'm thinking about you, your mom, and your family. I love you, and I'm here for you. My bad experience pales in comparison to what you are going through, and I recognize that. All my best, KTD!